Welcome to the Refund and Cancellation Policy of ProHostly.com. This policy outlines the terms governing service cancellations and refunds. By subscribing to our services, you agree to the following terms.

1. Cancellation Policy

1.1. You may request to cancel any active service provided by ProHostly.com at any time.

1.2. All cancellation requests must be submitted in writing via email to our Support Team at support@prohostly.com.

1.3. Cancellations become effective once the written request is received. Service fees may be prorated based on the effective cancellation date.

2. Refund Policy

2.1. Refunds are governed by the terms specified in the “Money-Back Guarantee” section of our Terms and Conditions.

2.2. Hosting plans that include a 30-day money-back guarantee are eligible for a refund if cancelled within the first 30 days of service. The request must be submitted in writing within this timeframe.

2.3. Only service fees are refundable. Domain registration fees, administrative fees, and other non-refundable items are excluded.

2.4. Refunds will be processed within 14 business days from the date of request approval.

3. Exceptions

3.1. Dedicated servers, third-party software licenses, and fees for custom installations or technical services are non-refundable.

3.2. Services terminated due to a violation of our Terms and Conditions are not eligible for refunds.

4. Contact Us

For any questions or concerns related to our Refund and Cancellation Policy, please contact us:
info@prohostly.com

5. Policy Updates

ProHostly.com reserves the right to modify this Refund and Cancellation Policy at any time, with or without notice. Subscribers are encouraged to review this policy periodically for the most current version.