Welcome to ProHostly.com. By using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.

 

1. General

1.1. These Terms and Conditions (“Terms”) govern your use of the services provided by ProHostly.com. By subscribing to or using our services, you (“Subscriber”) acknowledge and agree to comply with these Terms.

1.2. ProHostly.com reserves the right to suspend or terminate any account that violates these Terms, without prior notice.

1.3. We may update these Terms at any time without prior notice. Subscribers are responsible for reviewing the latest version available at https://prohostly.com/terms-and-conditions.

 

2. Services

2.1. ProHostly.com provides web hosting, domain registration, and email services. We reserve the right to update, modify, or discontinue any part of our services, including pricing and features, at any time.

2.2. Access to hosting and email services will be discontinued upon account termination or service expiration.

 

3. Price Changes

3.1. We reserve the right to revise pricing for any product or service at any time. Subscribers will be notified at least 30 days in advance of any pricing changes.

3.2. It is the Subscriber’s responsibility to regularly review their billing and account details.

 

4. Cancellations and Refunds – 30-Day Money-Back Guarantee

4.1. Hosting accounts covered by our 30-day money-back guarantee are eligible for a full refund (excluding domain fees) if cancelled within the first 30 days. Refund requests must be submitted in writing to our support team.

4.2. Domain name registrations, setup fees, and other third-party costs are non-refundable.

 

5. Non-Refundable Services

5.1. Fees for dedicated servers, custom installations, and one-time administrative services are non-refundable under all circumstances.

 

6. Cancellation Process

6.1. To cancel a service, Subscribers must send a written cancellation request via email to our support team.

 

7. Disclaimer

7.1. ProHostly.com makes no warranties regarding our services. We are not liable for any loss or damage arising from service use, including indirect, incidental, or consequential damages.

 

8. Backups and Data Loss

8.1. While we offer backup services, we do not guarantee full data recovery. Use of our services is at your own risk.

8.2. Subscribers are solely responsible for maintaining up-to-date backups of their data.

 

9. Prohibited Use

9.1. Hosting accounts must not be used for illegal activities, file sharing, image hosting, or any unauthorized content distribution.

 

10. Resource Usage

10.1. Accounts must not consume excessive server resources that could negatively impact other users or system performance.

 

11. Spamming

11.1. The use of our services for unsolicited email or spam is strictly prohibited and may result in immediate account suspension.

 

12. Content Restrictions

12.1. Subscribers may not upload, share, or distribute any content that is illegal, offensive, harmful, or violates any applicable laws.

 

13. Service Modifications

13.1. We reserve the right to update, suspend, or discontinue any aspect of our services at our discretion, with or without notice.

 

14. Termination

14.1. We may suspend or terminate access to services at any time, with or without cause, and without prior notice.

 

15. Free Migration Service

15.1. We offer a one-time free migration for new users switching to ProHostly.com from another hosting provider, available only within the first 7 days after purchase.

15.2. Requests made after 7 days or for additional migrations will incur applicable fees.

 

16. Revisions to Terms or Services

16.1. We may change or update these Terms at any time. Major changes will be announced via our website.

 

By using ProHostly.com, you confirm that you have read, understood, and agreed to abide by these Terms and Conditions.

Questions? Please contact us at  info@prohostly.com for any questions or concerns.